Published On: January 2, 2021
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Raid Optimiser FAQ

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This FAQ will be updated throughout the Beta 1 Phase of the Optimiser Tool so if you have any questions please check here before submitting your questions to the team.

Please check the page here for instructions on how to access the Raid Optimiser Beta.

There is currently a bug that we are trying to fix when you upgrade from a free to a paid account on the site that is not filling in your permissions correctly. We are working to fix it but if you pop us a message via our live chat and we will look at it.

Yes the tool takes into account your great hall and arena

Currently, the Beta has only been launched on PC, we will try to test MAC soon.

If you are having trouble logging in with your username try your email – both should work but it seems to be a workaround for some people while the servers stabilise.

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Djamon
Djamon
3 years ago

Hey
The tool you guys made seems incredible.
I would like to suggest a change to make it a little FTP friendly such as 1 free champion gear search every 48 hours or so.
That would be great.

Best regards

Covisint
Covisint
3 years ago

Hey,
i like this project and started to support you right now, but does it mean that i’m out of scope as beta tester cause i wasnt supporter before ?
Regards,

HellHades
Editor
HellHades
3 years ago
Reply to  Covisint

nope, as a premium member, you can log in and go for it!

Covisint
Covisint
3 years ago
Reply to  HellHades

Thank you for your feedback :-) Then i will wait for the fix.

Leonidas92
Leonidas92
3 years ago

Hi love the idea of this and big respect for all the hard work. Was wondering will it be put into a app later on down the road for phone users? Keep up the great work. Kind regards
Leonidas

HellHades
Editor
HellHades
3 years ago
Reply to  Leonidas92

we will look at it but the design is v different and really costly

GeddyNeilAlex
GeddyNeilAlex
3 years ago

Doesn’t look like the extractor tool will work with Mac’s. Will that change in the future?

HellHades
Editor
HellHades
3 years ago
Reply to  GeddyNeilAlex

I think so, we are looking at that now. Do you use plarium play on mac?

GeddyNeilAlex
GeddyNeilAlex
3 years ago
Reply to  HellHades

Yes I do use PP on Mac

BigShane84
BigShane84
3 years ago
Reply to  GeddyNeilAlex

I also use Plarium Play on my Mac

BigChops
BigChops
3 years ago
Reply to  BigShane84

I also use Plarium Play on my Mac. I am fortunate in that my antique laptop is PC but I can’t express how much I REALLY prefer to do my raid gaming on my Mac. Any idea when it might be available for my Mac (I don’t want a date but perhaps like Q2, 2021?)

Danicous
Danicous
3 years ago

im getting invalid user as try to login to extracter???

BigChops
BigChops
3 years ago
Reply to  Danicous

me too

Oldsimba
Oldsimba
3 years ago
Reply to  BigChops

me also

timmyg235
timmyg235
3 years ago

The link to the tool isn’t working for me

timmyg235
timmyg235
3 years ago
Reply to  timmyg235

Just the link on the FAQ page doesn’t work for me. The link on the article page does work.

Danicous
Danicous
3 years ago

details im paid and useing PC have raid logged also HH.com logged in not sure what im missing plz advise

ConcientiousDeflector
ConcientiousDeflector
3 years ago

This tool is amazing! Going to save a lot of silver planning out regears here first, so that is awesome! Keep up the great work, can’t wait for more!

– Tool is simple and easy to setup and use, no mess around for us which is awesome

– Interface of the tool is intuitive

– Feature Request: You’ve already mentioned this, but definitely want the ability to exclude champions from the pool when optimizing gear (e.g. leave out my clan boss/arena team(s) or leave out Arbiter, etc.)

– Feature Request: Ability to save and/or compare builds. If I’m looking to regear a champ and want to explore different scenarios such as: What’s the best I can do in savage gear? What about mixed sets? it would be really cool if we could save builds or mark them for comparison where we could view the items and stats side by side. The table view you have is great for doing this for the stats only, but a set such as Savage or Cruel with the Defense ignore doesn’t translate into stats.

– Feature Request: An option to ensure a complete set is made with the gear choices (e.g. I want speed + cruel gear in some combination of complete two piece sets or something like a checkbox by the gear set name to indicate I want a complete set of that particular one)

Chuck_Money
Chuck_Money
3 years ago

Totally concur with the idea of saving builds. For whatever reason I have not been fortunate to receive all the great gear so I find myself constantly having to swap gear between champs. Would be nice to create a good profile and be able to save it to come back to later.

Dafusco
Dafusco
3 years ago

I would like to echo two of the previous feature requests:
– Champion / Gear exclusions
– Set priorities ie completing a full set of 4 +2

I believe you mentioned both of these in your video, but I did want to echo that these would be the most beneficial I believe, at least for me.

TheSilence006
TheSilence006
3 years ago

Definitely need the exclude champ gear feature asap, as it is really only useful for optimizing 1 champ at present

atLocal
atLocal
3 years ago

Hello,
is the code open sourced and if yes, is there a github repository where we can contribute ?

HellHades
Editor
HellHades
3 years ago
Reply to  atLocal

hey its closed source right now, the developer is a partner now on the site so any contribution could come through the site mate. Appreciate the comments.

x67656E6572616C
x67656E6572616C
3 years ago
Reply to  HellHades

hello,

where can we find contact informations to contribute ?

Yagosh
Yagosh
3 years ago

When you get out of beta stage I will use it and gladly pay for each session :)

adsrox0r
adsrox0r
3 years ago

Awesome so far.

Number one point for feedback at the moment; gear set bonuses. I want to gear my nuker in savage plus two pieces of ‘something’, a tickbox for gearset bonus as a requisite would lift this from brilliant to literally perfect.

HellHades
Editor
HellHades
3 years ago
Reply to  adsrox0r

yep we are adding that asap!

Iscran
Iscran
3 years ago

what an amazing tool. QQ, is there an individual item exclusion feature? that would be helpful so i can see the next best item for the slot if i dont want to remove it.

SslapShots
SslapShots
3 years ago

When trying to log into the Opt, when I enter in my HH login details it returns a login inncorrect.

HellHades
Editor
HellHades
3 years ago
Reply to  SslapShots

working on it now, login server has some smoke coming from it! 5 mins

RevertMoon
RevertMoon
3 years ago

Can’t login (upgraded account) sent email in Contact Us

HellHades
Editor
HellHades
3 years ago
Reply to  RevertMoon

give us a moment, known issue

Sol1603
Sol1603
3 years ago

Looks great, but that is a lot of silver :( to switch around between champions. If they would make it free or a lot cheaper to switch gear between champions, it would be a lot better.

RevertMoon
RevertMoon
3 years ago

For some reason it counts innacurate speed (1 point diffence) for speed sets. And it doesn’t count masteries for speed (for other it does)

LTSnickers
LTSnickers
3 years ago
Reply to  RevertMoon

Perhaps masteries?! Does it account for the set bonus from masteries? My guess would be a perception set with the mastery bonus?! Or just rounding based on that.

Jwolf1019
Jwolf1019
3 years ago

gear optimizer timer just continually counts upwards in time when its trying to make sets….it wont give me any options at the top to look at either like it did in HH’s stream. I dont really know what to do. i had all sets and gear parts selected and prioritized the stats i was looking for, i hit for only the top 100 +12 and up gear too to narrow it down and it still did it…. it climbed from 106 hours to 120 hours before i figured it just wasnt working….. please advise.

momsmilk
momsmilk
3 years ago

The tool needs a checkbox to take lore of steel mastery into account.

momsmilk
momsmilk
3 years ago
Reply to  Phixion

Sweet

MyLiverHatesMe
MyLiverHatesMe
3 years ago

Loving the tool so far. One thing I’d like to see is a simple sort filter on the results so if I want to look at a specific stat in order it’s possible.

MyLiverHatesMe
MyLiverHatesMe
3 years ago
Reply to  MyLiverHatesMe

Also maybe a tool to include worn items, but can exclude some heros from your list. I don’t mind stealing from some but there’s others I’d not care that I stole gear from.

Billeebill
Billeebill
3 years ago

Hey so far i do like the optimizer but i gotta be honest .

I already talk to you boss about summonners war Optimizer and i know they didn’t do it in a day (https://tool.swop.one/)

but since we know Raid shadow legends dsn’t have a 6 piece gear set (artifact)
we should be able to say i want to see if i can double spd and one accu set or go yolo and show me what i got.

the way the Sets box is not intuitive all those checkbox dsn’t feel right dropdown menu would be way better or searchable dropdowns .

And yes in my opinion the hellHades opti should go more like the summmoners war optimizer .
The interface they have is way easier
if you go on the optimizer tab on https://tool.swop.one/
i pick my monster on the dropdown menu ,
i pick set 1 2 and 3 (3 can be optional or all of em even)
then i must choose slot 2, 4 and 6 which are Gauntlets , Chestplate and boots (on Raid)
on the exclude i can choose between which ever number of sets i don’t want to look at
the grind and artifacts are not quite the same in raid so it could be accessories
and then the filters if i want to aim for min-max

sure those guys did a wonder and they didn’t do it in one day but i think it will be your wonder too if u guys could copy them

HellHades
Editor
HellHades
3 years ago
Reply to  Billeebill

all on our to do list mate

Billeebill
Billeebill
3 years ago
Reply to  HellHades

i appreciate boss :)

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