This FAQ will be updated throughout the Beta 1 Phase of the Optimiser Tool so if you have any questions please check here before submitting your questions to the team.
There is currently a bug that we are trying to fix when you upgrade from a free to a paid account on the site that is not filling in your permissions correctly. We are working to fix it but if you pop us a message via our live chat and we will look at it.
If you are having trouble logging in with your username try your email – both should work but it seems to be a workaround for some people while the servers stabilise.
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Djamon
3 years ago
Hey
The tool you guys made seems incredible.
I would like to suggest a change to make it a little FTP friendly such as 1 free champion gear search every 48 hours or so.
That would be great.
The tool will be free when we bring it out of beta, we are just testing it – if we were to open it right now there would be 1000s of users rather than those who have paid to support the site and would most likely kill the server :P
Covisint
3 years ago
Hey,
i like this project and started to support you right now, but does it mean that i’m out of scope as beta tester cause i wasnt supporter before ?
Regards,
Thank you for your feedback :-) Then i will wait for the fix.
Leonidas92
3 years ago
Hi love the idea of this and big respect for all the hard work. Was wondering will it be put into a app later on down the road for phone users? Keep up the great work. Kind regards
Leonidas
I also use Plarium Play on my Mac. I am fortunate in that my antique laptop is PC but I can’t express how much I REALLY prefer to do my raid gaming on my Mac. Any idea when it might be available for my Mac (I don’t want a date but perhaps like Q2, 2021?)
I would hope sooner than that BigChops but since we have limited dev hours at the moment its hard to say – with all of the support we are getting from the community I hope we can really push forward with things!
Danicous
3 years ago
im getting invalid user as try to login to extracter???
Just the link on the FAQ page doesn’t work for me. The link on the article page does work.
Danicous
3 years ago
details im paid and useing PC have raid logged also HH.com logged in not sure what im missing plz advise
ConcientiousDeflector
3 years ago
This tool is amazing! Going to save a lot of silver planning out regears here first, so that is awesome! Keep up the great work, can’t wait for more!
– Tool is simple and easy to setup and use, no mess around for us which is awesome
– Interface of the tool is intuitive
– Feature Request: You’ve already mentioned this, but definitely want the ability to exclude champions from the pool when optimizing gear (e.g. leave out my clan boss/arena team(s) or leave out Arbiter, etc.)
– Feature Request: Ability to save and/or compare builds. If I’m looking to regear a champ and want to explore different scenarios such as: What’s the best I can do in savage gear? What about mixed sets? it would be really cool if we could save builds or mark them for comparison where we could view the items and stats side by side. The table view you have is great for doing this for the stats only, but a set such as Savage or Cruel with the Defense ignore doesn’t translate into stats.
– Feature Request: An option to ensure a complete set is made with the gear choices (e.g. I want speed + cruel gear in some combination of complete two piece sets or something like a checkbox by the gear set name to indicate I want a complete set of that particular one)
Totally concur with the idea of saving builds. For whatever reason I have not been fortunate to receive all the great gear so I find myself constantly having to swap gear between champs. Would be nice to create a good profile and be able to save it to come back to later.
hey its closed source right now, the developer is a partner now on the site so any contribution could come through the site mate. Appreciate the comments.
When you get out of beta stage I will use it and gladly pay for each session :)
adsrox0r
3 years ago
Awesome so far.
Number one point for feedback at the moment; gear set bonuses. I want to gear my nuker in savage plus two pieces of ‘something’, a tickbox for gearset bonus as a requisite would lift this from brilliant to literally perfect.
what an amazing tool. QQ, is there an individual item exclusion feature? that would be helpful so i can see the next best item for the slot if i dont want to remove it.
SslapShots
3 years ago
When trying to log into the Opt, when I enter in my HH login details it returns a login inncorrect.
Hey
The tool you guys made seems incredible.
I would like to suggest a change to make it a little FTP friendly such as 1 free champion gear search every 48 hours or so.
That would be great.
Best regards
The tool will be free when we bring it out of beta, we are just testing it – if we were to open it right now there would be 1000s of users rather than those who have paid to support the site and would most likely kill the server :P
Hey,
i like this project and started to support you right now, but does it mean that i’m out of scope as beta tester cause i wasnt supporter before ?
Regards,
nope, as a premium member, you can log in and go for it!
Thank you for your feedback :-) Then i will wait for the fix.
Hi love the idea of this and big respect for all the hard work. Was wondering will it be put into a app later on down the road for phone users? Keep up the great work. Kind regards
Leonidas
we will look at it but the design is v different and really costly
Doesn’t look like the extractor tool will work with Mac’s. Will that change in the future?
I think so, we are looking at that now. Do you use plarium play on mac?
Yes I do use PP on Mac
I also use Plarium Play on my Mac
I also use Plarium Play on my Mac. I am fortunate in that my antique laptop is PC but I can’t express how much I REALLY prefer to do my raid gaming on my Mac. Any idea when it might be available for my Mac (I don’t want a date but perhaps like Q2, 2021?)
I would hope sooner than that BigChops but since we have limited dev hours at the moment its hard to say – with all of the support we are getting from the community I hope we can really push forward with things!
im getting invalid user as try to login to extracter???
me too
me also
The link to the tool isn’t working for me
Just the link on the FAQ page doesn’t work for me. The link on the article page does work.
details im paid and useing PC have raid logged also HH.com logged in not sure what im missing plz advise
This tool is amazing! Going to save a lot of silver planning out regears here first, so that is awesome! Keep up the great work, can’t wait for more!
– Tool is simple and easy to setup and use, no mess around for us which is awesome
– Interface of the tool is intuitive
– Feature Request: You’ve already mentioned this, but definitely want the ability to exclude champions from the pool when optimizing gear (e.g. leave out my clan boss/arena team(s) or leave out Arbiter, etc.)
– Feature Request: Ability to save and/or compare builds. If I’m looking to regear a champ and want to explore different scenarios such as: What’s the best I can do in savage gear? What about mixed sets? it would be really cool if we could save builds or mark them for comparison where we could view the items and stats side by side. The table view you have is great for doing this for the stats only, but a set such as Savage or Cruel with the Defense ignore doesn’t translate into stats.
– Feature Request: An option to ensure a complete set is made with the gear choices (e.g. I want speed + cruel gear in some combination of complete two piece sets or something like a checkbox by the gear set name to indicate I want a complete set of that particular one)
Totally concur with the idea of saving builds. For whatever reason I have not been fortunate to receive all the great gear so I find myself constantly having to swap gear between champs. Would be nice to create a good profile and be able to save it to come back to later.
I would like to echo two of the previous feature requests:
– Champion / Gear exclusions
– Set priorities ie completing a full set of 4 +2
I believe you mentioned both of these in your video, but I did want to echo that these would be the most beneficial I believe, at least for me.
The team are on it :)
Definitely need the exclude champ gear feature asap, as it is really only useful for optimizing 1 champ at present
Hello,
is the code open sourced and if yes, is there a github repository where we can contribute ?
hey its closed source right now, the developer is a partner now on the site so any contribution could come through the site mate. Appreciate the comments.
hello,
where can we find contact informations to contribute ?
contact@HellHades.com
When you get out of beta stage I will use it and gladly pay for each session :)
Awesome so far.
Number one point for feedback at the moment; gear set bonuses. I want to gear my nuker in savage plus two pieces of ‘something’, a tickbox for gearset bonus as a requisite would lift this from brilliant to literally perfect.
yep we are adding that asap!
what an amazing tool. QQ, is there an individual item exclusion feature? that would be helpful so i can see the next best item for the slot if i dont want to remove it.
When trying to log into the Opt, when I enter in my HH login details it returns a login inncorrect.