This FAQ will be updated throughout the Beta 1 Phase of the Optimiser Tool so if you have any questions please check here before submitting your questions to the team.
There is currently a bug that we are trying to fix when you upgrade from a free to a paid account on the site that is not filling in your permissions correctly. We are working to fix it but if you pop us a message via our live chat and we will look at it.
If you are having trouble logging in with your username try your email – both should work but it seems to be a workaround for some people while the servers stabilise.
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buttons2
3 years ago
something to look at as a tool that has been around for a few years and so has been tweaked a lot to be user friendly and whatnot is the summoners war optimizer tool just as an FYI if you didn’t already know. it does almost everything you guys are looking to do just uses “runes” instead of gear. They have drop downs for what you want sets 1/2/3 to be and dropdowns for what you want the slot to be IE CR/CD/HP%
So i’ve messed around with this for half an hour and i’ve got two suggestions:
1 – If you search criteria cant be met have a pop up saying as much (i’m overly over optimistic about my gear).
2 – You need to improve the gear set selection (THIS IS A SHOW STOPPER).
If i’m building out a trunda for instance i want to be able to select minimum 4 pieces of savage gear. As things stand if I select savage gear it will look for 6 pieces which obviously limits the build quality and is over kill, if i don’t select it i wont get a savage set build. Perhaps the option of a minimum pieces of gear for each gear set?
I think this is vital if you want the tool to actually be useable, right not its an awesome idea but limited in its use and isnt something i could actually use.
If you check the known bugs this is already in the works! thanks for the feedback
Vysions
3 years ago
This tool is absolutely looking to be amazing. I am astonished at what it can do. I can’t wait until some of the other features you mentioned are implemented. In its current state its kind of hard to test however. Looking forward to the updates.
middlenamemud
3 years ago
Great tool. Is this the best way to report bug/issues? Just noticed that it appears Lore of Steel Masteries are not taken into account for the calculations.
Bug report: Order by crit rate does not function in the artifact sorting.
RoyOllon
3 years ago
Loving it so far. Great job!
Looking forward to the announced changes. Being able to select heroes NOT to pull gear from and making sure set bonuses are intact is just what this needs to be a fantastic tool.
I would of course also love to be able to submit the change to the Champ in the actual game from your optimizer, but I guess that depends on available APIs more than anything.
Appreciate the response Hades! Ironic you’re named after the devil but doing god’s work haha
Ramjam52
3 years ago
Can I use this tool with multiple of my raid accounts or will that screw something up? Like just adding the champs of the alt to the overall champ pool or adding the artifacts of the alt to the overall artefact pool?
evbooth
3 years ago
I am really digging the raid optimiser. I like being able to exclude slots, but it would be awesome if you could assign stats to the slots that are excluded from the search. It would be a rough work around on building sets. If i wanted a total speed of 180 and my excluded slots (ex. 4) totaled 140 speed…….. optimiser would parse for the remaining 40
lots more coming to it soon :) remember this is the day 1 test
Gorecrow
3 years ago
Trying to log into the optimizer i’m getting ” an unexpected exception has occured ” error message .
\
cutesweetpanda
3 years ago
Hi hell hades. Amazing work, i wonder why Plarium could not do this in game, at least the sorting feature is awesome. One point on the tool, it would be cool to give priority to a 4 set like savage or immunity and then let them too close the other set. Do you think this is doable? Thanks
dier_cire
3 years ago
Went to start playing with the tool and clicked the FAQ to start, clicked on “How do I access the optimizer tool” which links to the FAQ you are currently on. I’m sure the tool is great but links linking to themselves are definitely things to clean up as it develops. Something to add to someone’s list.
Dusty
3 years ago
Hey! I’m having a problem with the tool. I select everything and go to optimize but after looking for sets it shows me nothing. I’ve tried multiple champs and have selected everything properly (as far as I can tell).
Cendrid
3 years ago
Have we learned how often the game reads your heroes and items? I have made significant changes to both my Coldheart and Warmaiden, but neither reflect (a few hours and a few re-logins ago). I want their items to be tied to them before I work on my Apothecary and Scyl of the Drakes.
If you make changes, you have to resubmit the data via the utility. If you’ve done that and it is not reflecting on the Optimizer, then something is off. To double check, I updated my MaShallad and reuploaded and it worked right away.
Nothing comes up after the search for optimizing..what am I doing wrong?
VertigoBreach
3 years ago
I’ve already spent almost 50 mil silver in gear swaps. This new tool is great!! It has been mentioned a few times above that there needs to be an update around the gear sets. I would suggest either having a set quantity option and/or a set prioritization setting. This would allow someone to select 2 speed sets and 1 acc set or pick the better option between multiple sets.
Turbozzz
3 years ago
Want to take a moment to say thank you for the great work and all the amazing content.
This is a mere small thing but I noticed that the Tool’s icon for Fatal gear doesn’t match the game. I looked high and low for the piece of gear thinking it may have even been in my inbox.
Again, amazing content and tool and really look forward to all the tweaks you spoke of upcoming for the optimizer.
Bagaul
3 years ago
Something that would add a lot of value for some people would be if you could actually export the data to CSV files.
I’m a developer myself and would absolutely LOVE to be able to import the raw data into a SqlServer database and be able to write my own queries, or create my own interface for working with the data.
hazzaonraid
3 years ago
this is an amazing tool for the hell hades community to use to optimize there raiding experience many thanks HH and team
Sarazar
3 years ago
Great tool!
I’ve noticed that if you choose multiple options in stats the tool will calculate but not show any results. I repeated this with rotos and 3 stats, crit cmd speed, several times with the same results.
If I choose just 1 or 2 options and set it to gear level 12 it works just fine. Is there a dedicated mail or forum to give you info?
something to look at as a tool that has been around for a few years and so has been tweaked a lot to be user friendly and whatnot is the summoners war optimizer tool just as an FYI if you didn’t already know. it does almost everything you guys are looking to do just uses “runes” instead of gear. They have drop downs for what you want sets 1/2/3 to be and dropdowns for what you want the slot to be IE CR/CD/HP%
just search swop if you want some ideas
Yeah its an amazing tool!
So i’ve messed around with this for half an hour and i’ve got two suggestions:
1 – If you search criteria cant be met have a pop up saying as much (i’m overly over optimistic about my gear).
2 – You need to improve the gear set selection (THIS IS A SHOW STOPPER).
If i’m building out a trunda for instance i want to be able to select minimum 4 pieces of savage gear. As things stand if I select savage gear it will look for 6 pieces which obviously limits the build quality and is over kill, if i don’t select it i wont get a savage set build. Perhaps the option of a minimum pieces of gear for each gear set?
I think this is vital if you want the tool to actually be useable, right not its an awesome idea but limited in its use and isnt something i could actually use.
If you check the known bugs this is already in the works! thanks for the feedback
This tool is absolutely looking to be amazing. I am astonished at what it can do. I can’t wait until some of the other features you mentioned are implemented. In its current state its kind of hard to test however. Looking forward to the updates.
Great tool. Is this the best way to report bug/issues? Just noticed that it appears Lore of Steel Masteries are not taken into account for the calculations.
yep that on the fix log, thanks
Bug report: Order by crit rate does not function in the artifact sorting.
Loving it so far. Great job!
Looking forward to the announced changes. Being able to select heroes NOT to pull gear from and making sure set bonuses are intact is just what this needs to be a fantastic tool.
I would of course also love to be able to submit the change to the Champ in the actual game from your optimizer, but I guess that depends on available APIs more than anything.
unlikely to ever submit to equip the gear as we cant get an API, but the exclude champs will come soon
Any time estimate on getting it working on Mac? Great work btw
won’t know until I talk it through with dev team on Monday mate
Appreciate the response Hades! Ironic you’re named after the devil but doing god’s work haha
Can I use this tool with multiple of my raid accounts or will that screw something up? Like just adding the champs of the alt to the overall champ pool or adding the artifacts of the alt to the overall artefact pool?
I am really digging the raid optimiser. I like being able to exclude slots, but it would be awesome if you could assign stats to the slots that are excluded from the search. It would be a rough work around on building sets. If i wanted a total speed of 180 and my excluded slots (ex. 4) totaled 140 speed…….. optimiser would parse for the remaining 40
lots more coming to it soon :) remember this is the day 1 test
Trying to log into the optimizer i’m getting ” an unexpected exception has occured ” error message .
\
Hi hell hades. Amazing work, i wonder why Plarium could not do this in game, at least the sorting feature is awesome. One point on the tool, it would be cool to give priority to a 4 set like savage or immunity and then let them too close the other set. Do you think this is doable? Thanks
Went to start playing with the tool and clicked the FAQ to start, clicked on “How do I access the optimizer tool” which links to the FAQ you are currently on. I’m sure the tool is great but links linking to themselves are definitely things to clean up as it develops. Something to add to someone’s list.
Hey! I’m having a problem with the tool. I select everything and go to optimize but after looking for sets it shows me nothing. I’ve tried multiple champs and have selected everything properly (as far as I can tell).
Have we learned how often the game reads your heroes and items? I have made significant changes to both my Coldheart and Warmaiden, but neither reflect (a few hours and a few re-logins ago). I want their items to be tied to them before I work on my Apothecary and Scyl of the Drakes.
If you make changes, you have to resubmit the data via the utility. If you’ve done that and it is not reflecting on the Optimizer, then something is off. To double check, I updated my MaShallad and reuploaded and it worked right away.
Thank you very much, I totally forgot about that step…!
Cendrid,
If you click the Upload to Website, from the small app that pops up again, it’ll refresh everything that you’ve done.
Yes that will re-sync your account
Nothing comes up after the search for optimizing..what am I doing wrong?
I’ve already spent almost 50 mil silver in gear swaps. This new tool is great!! It has been mentioned a few times above that there needs to be an update around the gear sets. I would suggest either having a set quantity option and/or a set prioritization setting. This would allow someone to select 2 speed sets and 1 acc set or pick the better option between multiple sets.
Want to take a moment to say thank you for the great work and all the amazing content.
This is a mere small thing but I noticed that the Tool’s icon for Fatal gear doesn’t match the game. I looked high and low for the piece of gear thinking it may have even been in my inbox.
Again, amazing content and tool and really look forward to all the tweaks you spoke of upcoming for the optimizer.
Something that would add a lot of value for some people would be if you could actually export the data to CSV files.
I’m a developer myself and would absolutely LOVE to be able to import the raw data into a SqlServer database and be able to write my own queries, or create my own interface for working with the data.
this is an amazing tool for the hell hades community to use to optimize there raiding experience many thanks HH and team
Great tool!
I’ve noticed that if you choose multiple options in stats the tool will calculate but not show any results. I repeated this with rotos and 3 stats, crit cmd speed, several times with the same results.
If I choose just 1 or 2 options and set it to gear level 12 it works just fine. Is there a dedicated mail or forum to give you info?
//JM (Sarazar)
it seems a bug with 100% crit. if you tweak to 99 and soft cap 1-4 it seems to work. We are looking at a fix