Published On: January 2, 2021
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Phase 1 of the Raid Optimiser tool is now open to All Members to help beta test!

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As many of you may have seen we have been working on a Raid Gear Optimiser tool to help you perfect your teams in Raid: Shadow Legends. Features from this tool will eventually be open for everyone to use, however, to help us test and build the tool we are opening the beta phase to paid premium members.

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Once you are on the page for the Raid Optimiser tool you will be able to log in using your Username and Password from HellHades.com

If your username and password does not work please follow these steps:

  1. Check that you are a paid premium member of HellHades.com
  2. Check that your payment is active through your account console on HellHades.com
  3. Check that your payment has cleared through PayPal – we have many people with pending our outstanding payments on the service and your account will not activate until this has cleared
  4. Check that your username and password are correct

If these steps still do not work you can contact our team at [email protected] via email. We will be on hand during the launch to try and make the process as smooth as possible. However, please be patient as we are anticipating a lot of traffic during the initial release of the tool. We will come back to you as quickly as possible so please do not resort to spamming discord or direct messages. We will be prioritising issues reported to us via email at this time.

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Once you have logged into the Raid Optimiser you will be prompted to download the extractor tool. 

Please then follow these steps:

  1. Download the Raid Extractor
  2. Extract the program into a file on your computer
  3. Open Raid Through Plarium Play
  4. Open the extractor
  5. Log in to the extractor using your HellHades.com details
  6. Click on “upload data”

The extractor will then open in your web browser and give you access to view your champion in the tool.

The Raid Extractor may require you to open it as an administrator on your computer. You can do this by right-clicking on the file and selecting “Run as Administrator”.

You may also need to give permission for the file to run from your firewall.

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Now that you have uploaded your account data to the Optimiser Tool you can start optimising your champions.

To do this, select the champion tab in the Optimiser Tool. You can sort through your gear or click Optimise in the bottom right-hand corner to start configuring your builds.

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Upcoming Changes.

Here is a list of some of the enhancements that we have in the pipeline for the tool.

  • Champion exclusion – currently the tool looks for equipped gear on all of your champions, however, in the upcoming patch, we will allow you to pick certain champions to exclude from this search.
  • Preset settings for Speed Booster champions, Nuke Champions and Support Champions. More are in the pipeline for this feature.
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Known bugs…

Please remember that this is only phase 1 Beta of the Raid Optimiser Tool and it may take us some time to refine it.

  • Presets are currently not active in the optimiser.
  • The optimiser currently does not recognise set bonuses so if you select 2 sets of gear it will not prioritise making a set bonus.
  • The optimiser currently does not recognise lore of steel mastery on your champions.
  • You cannot currently select a champion you do not want to pull gear from.

These bugs are already logged and being worked on. They should be fixed in the next build.

We also have a FAQ section on the optimiser – please check this before reporting any bugs to the team.

Please use the comments below to report back on any more bugs that you pick up on so that we can feed them back to the team.

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Crit King
Crit King
3 years ago

Worked great for some time. Now the Optimizer page is blank. Only refresh logout is visible

HellHades
Editor
HellHades
3 years ago
Reply to  Crit King

close completely and Riad then reload both – try that

Crit King
Crit King
3 years ago
Reply to  HellHades

I have logged out of Site, Game, Plarium, restarted computer…..still no “W” for me.

Crit King
Crit King
3 years ago
Reply to  Crit King

deleted extractor and reinstalled. Works

Tolvy
Tolvy
3 years ago

Does this work on Mac? I cant seem to open the application.

HellHades
Editor
HellHades
3 years ago
Reply to  Tolvy

not yet, in plans

Scootter
Scootter
3 years ago

I am fairly new to the game but I know I can say this tool you made it amazing! I subscribed and downloaded it immediately and have been playing around since.

Radagast
Radagast
3 years ago

Raid has been updated and needs a newer version of RaidExtractor :-)

Crit King
Crit King
3 years ago
Reply to  Radagast

Yep, was just looking for the first comment about it.

Dubstep_Origami
Dubstep_Origami
3 years ago

just joined today, had a plarium raid update the optimiser needs an update to work so now i wait lol.. looking forward to my first chance to use it going to be game changing !

HellHades
Editor
HellHades
3 years ago

should be fine to download

Abeve
Abeve
3 years ago

I cannot get this to work on my computer – both Windows and norton remove the file before I can do anything with it….

HellHades
Editor
HellHades
3 years ago
Reply to  Abeve

you need to put as an exception in Norton

Radagast
Radagast
3 years ago

Does someone had the same issue that suddenly only the refresh and logout button is visible? The Hero button is gone. Restarted the pc and used another browser did not help :-)

Radagast
Radagast
3 years ago
Reply to  Radagast

ok, after the third re-installation it worked. What a great tool guys!

xXDragonJackXx
xXDragonJackXx
3 years ago

HH and team…this is some wicked work. Kudos first off. Just joined as an uncommon today. They say start out small. I understand every bit helps and I feel like this website is the most informative that I’ve ever found. On top of that this freaking optimizer. Unreal! Ill be making a couple donations here and there to support this endeavor. So…after all the smoke is gone…I am having my first issue after several successes. Haven’t seen anyone have this and cant find it in the known bugs so…Trying to optimize my FB. She updates in the optimizer but not carrying over to game. What am I screwing up? Thanks for everything you all are doing. And what a support team. Spread the word everyone. They need cash flow.

xXDragonJackXx
xXDragonJackXx
3 years ago
Reply to  xXDragonJackXx

[0109/045602.224:ERROR:directory_reader_win.cc(43)] FindFirstFile: The system cannot find the path specified. (0x3)

this help any?

JD3TheGreat
JD3TheGreat
3 years ago

It won’t let me use the tool. It’s saying I need to be a member but I am an uncommon member already.

Rullr
Rullr
3 years ago

Can the tool work on phones?

HellHades
Editor
HellHades
3 years ago
Reply to  Rullr

no the coding on phones is totally different

Rullr
Rullr
3 years ago

Damn, so I’ll just need to work out my brain than.

Rullr
Rullr
3 years ago
Reply to  Rullr

Or win an account takeover…

anarkist
anarkist
3 years ago

I think a great preset or something like that would be an option for finding “Strictly better” equipment. So if your current stats were
40,000
2,500
4,200
205
93
171
80
207

If there was a build out there that just had all positive or neutral enhancements to your current stats I think that would be super helpful. I tried setting the min value to the current value for all stats and then prioritizing one item or all items equally and it doesn’t seem to produce any useful results. Even if I do something like take off the boots, set all the stats to min of current stat, and then only prioritize speed with a soft cap of +35 of current the tool gives back an incoherent result.

Anyways, something to think about. All of the stuff that works has been a huge help already, so thanks a million!

Rsh
Rsh
3 years ago

please can you do on the site day and night mode.

aNotoriousGamer
aNotoriousGamer
3 years ago

Bug/lack of feature report: When gearing 5* and under champs, even with the “Hero to Maximum Level” toggle on, optimizer does not assign a Banner.

Arbopp
Arbopp
3 years ago

This is absolutely amazing, thank you! I now realize I need a lot more useful gear than I thought I needed!

One thing, not sure if it’s a bug or PEBKAC, but didn’t see this in the known bugs – I’m testing for UNM, gearing one champ at a time, equipped them & locked. Note, I did not equip in-game, just in the tool.

As I got to the last 2 champs, I saw it using the same (currently unequipped) gear as previously geared (e.g., even though I equipped the acc chest on FB and locked her, it gave me that for BEK option).

aNotoriousGamer
aNotoriousGamer
3 years ago
Reply to  Arbopp

The tool doesn’t auto update your account I think. You need to click the Refresh at top right to sync?

coreyzawaski
coreyzawaski
3 years ago

keeps telling me that it needs to be updated but there is no update