Raid Optimiser Beta Open for All Users

Phase 1 of the Raid Optimiser tool is now open to All Members to help beta test!

As many of you may have seen we have been working on a Raid Gear Optimiser tool to help you perfect your teams in Raid: Shadow Legends. Features from this tool will eventually be open for everyone to use, however, to help us test and build the tool we are opening the beta phase to paid premium members.

The beta of the Raid Optimiser tool is only open to paid members so that we can test the tool. Paid members to the website have opted to help us develop and invest in the website so allowing this smaller group of players to test the tool will give us feedback on how to improve it, spot bugs and not overload the server by doing so.
We aim to bring as many tools as possible to all members of the site as soon as possible but we need to test and tweak the tool to make sure that it is ready.
To access the beta you can follow the link under Premium Memberships or by clicking the link here.

How do I use the tool?
The Raid Optimiser Only Works on PC clients running Plarium Play.
There are currently no plans to bring the tool to mobile as the way that the information is shared with the server uses the Raid Extractor Tool that was developed to help players data-mine and theory craft Raid Shadow Legends.
Once you are on the page for the Raid Optimiser tool you will be able to log in using your Username and Password from HellHades.com
If your username and password does not work please follow these steps:
- Check that you are a paid premium member of HellHades.com
- Check that your payment is active through your account console on HellHades.com
- Check that your payment has cleared through PayPal – we have many people with pending our outstanding payments on the service and your account will not activate until this has cleared
- Check that your username and password are correct
If these steps still do not work you can contact our team at contact@hellhades.com via email. We will be on hand during the launch to try and make the process as smooth as possible. However, please be patient as we are anticipating a lot of traffic during the initial release of the tool. We will come back to you as quickly as possible so please do not resort to spamming discord or direct messages. We will be prioritising issues reported to us via email at this time.


Once you have logged into the Raid Optimiser you will be prompted to download the extractor tool.
Please then follow these steps:
- Download the Raid Extractor
- Extract the program into a file on your computer
- Open Raid Through Plarium Play
- Open the extractor
- Log in to the extractor using your HellHades.com details
- Click on “upload data”
The extractor will then open in your web browser and give you access to view your champion in the tool.

The Raid Extractor may require you to open it as an administrator on your computer. You can do this by right-clicking on the file and selecting “Run as Administrator”.
You may also need to give permission for the file to run from your firewall.


Now that you have uploaded your account data to the Optimiser Tool you can start optimising your champions.
To do this, select the champion tab in the Optimiser Tool. You can sort through your gear or click Optimise in the bottom right-hand corner to start configuring your builds.


Upcoming Changes.
Here is a list of some of the enhancements that we have in the pipeline for the tool.
- Champion exclusion – currently the tool looks for equipped gear on all of your champions, however, in the upcoming patch, we will allow you to pick certain champions to exclude from this search.
- Preset settings for Speed Booster champions, Nuke Champions and Support Champions. More are in the pipeline for this feature.

Known bugs…
Please remember that this is only phase 1 Beta of the Raid Optimiser Tool and it may take us some time to refine it.
- Presets are currently not active in the optimiser.
- The optimiser currently does not recognise set bonuses so if you select 2 sets of gear it will not prioritise making a set bonus.
- The optimiser currently does not recognise lore of steel mastery on your champions.
- You cannot currently select a champion you do not want to pull gear from.
These bugs are already logged and being worked on. They should be fixed in the next build.
We also have a FAQ section on the optimiser – please check this before reporting any bugs to the team.
Please use the comments below to report back on any more bugs that you pick up on so that we can feed them back to the team.

110 Comments
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Not seeing the FAQ button but a few wonders if you could add them: It seems like if you are after certain stats or certain gear sets etc, and the optimizer does not find what you are after it just has the “Clear” button available? Maybe have it say “nothing in your specific range”. Maybe my PC is too slow and it just is spinning in the background and I don’t even know it. Also, for gear sets: I know a few of the symbols for what certain sets are, but not all of them. Can you add something to the side somewhere when you click on a piece of gear that shows what set it is and what that set does please?
added to log, thanks
Great job so far! The suggestion I have is to have a way of identifying that a certain set to gear is required. To clarify, I’m optimising my Tayrel for Nightmare clan boss, selecting 170 Acc, 170 Speed, 3500 Defence and all that works great, but this needs to be in LIfesteal set to keep champion alive in Clan Boss. I know I can exclude sets but I’m assuming if I exclude all sets but Lifesteal nothing else will be equipped.
Maybe a preset for Clan Boss champion (not Unkillable) could carry out this task?
Keep up the great work.
Already coming in the next build mate :)
Great! Thanks for the quick reply.
Even though Hellhades said in his video that it’s already on the to-do list, wanted to emphasize the urgency of being able to exclude champions that you don’t want to take gear from when you select “include equipped artifacts”. I have most of my good gear already put on somewhere and trade it back and forth for faction wars, for example. Now when I try to optimize my team for a faction with the tool, in each of the best 10 variants there is always gear from my speedtuned clanboss team or speedtuned arena team, that carry my best gear, so I can’t really work with the tool on the current build.
But hell yeah, nice work you done so far. looks very promising
I’m not getting any results on my search, plus did a 21 option search and said an hour wait. Curious if I’m missing something HH results where instant.
If you’re returning no results on your search, double check the parameters you have set, could’ve made an error, or the account does not have the possible gear to achieve what you have set. The results returned are typically instant, where it says a longer wait it’s not necessary, the key results to your parameters will return in seconds. No need to wait.
Thank you, I’ll keep playing around. It might be my muppetry playing a factor
Seems neat but I cannot get it to work like it did for HH on stream. My search is going to take 25,000 hours and I cannot seem to stop it early to see the results so far, am I missing something?
reduce the required builds 5 and try again
I love it! I have one suggestion. Would it be possible to add opion to manually enter value in Search limiter? The slider is not very precise.
yes added to the log!
So far so great. I did notice that my UNM UK comp shows speed off by one, maybe a rounding error somewhere? Example., i run the 2 ME comp w/ 248 & 246 speeds, they show 249 in tool.
There’s currently a known issue that the tool is not picking up on set bonuses & lore of steel correctly. We are working to resolve.
Awesome job on the tool guys!
I’d love to see the “Search limiter” be more usable in the lower region though. It’s kinda difficult atm to select a low number of search results (5-10). I guess nobody is interested in seeing 500 results or waiting a few hours. I guess most people are only interested in the first few options anyways…
As already mentioned above, it would be nice to have a message saying “No artifacts found that match your requirements” or something alike. Now it just shows a blank screen and it took me a while to figure why I wasn’t getting any results :)
The results returned are typically instant, where it says a longer wait it’s not necessary, the key results to your parameters will return in seconds. No need to wait.
In terms of the message – we are working on it.
I was looking to find the fastest speed for my arbiter and put speed to 16/16 priority but also found out that the other stats default to 1/16 priority and once I set them to 0/16 priority I started getting faster possible speeds on my arbiter.
Noted – we will look into this, thanks.
You guys are great! Thank you for all the amazing work.
Anyone having log-in issues for the Optimiser?
I was in before, but now it’s not recognising my details.
try logging out of site and back in mate
Keep getting no information back after the search has been completed. even tried with PK with no gear on .
If you’re returning no results on your search, double check the parameters you have set, could’ve made an error, or the account does not have the possible gear to achieve what you have set.
So far so good… Looking forward to the bug fixes. This is needed badly
Possibly adding the champs skills to read so you don’t need to go back and forth. Not a necessity but just throwing things out there
Amazing tool, GZ to everyone involved in the project. You should put out a petition for Plarium to sponsor at least some of the work put into this tool, I’m sure there will be a lot of community excitement and support for it.
Looks great, but that is a lot of silver :( to switch around between champions for most of us. If they would make it free or a lot cheaper to switch gear between champions, it would be a lot better.
Amazing Tool guys i will defiantly now gonna make my membership premium this tool will help me alot to speed up my arena and tag teams champs …
Great job hell hades team keep it up .. :)
I’ve done everything but it doesn’t show any results, please help
If you’re returning no results on your search, double check the parameters you have set, could’ve made an error, or the account does not have the possible gear to achieve what you have set.
I just want to say this is amazing work. Pulled a new coldheart this morning and instead of spending 30 minutes trying to find gear that adds up to 70% crit rate I used the tool and in 30 seconds had her set up with viable end game build using stuff just lying around. Thank you!
awecome! thanks for feedback
Really good work. The UI is a big improvement on the original version.
One thing i’d like to see is more filter option on the hero screen – eg buffs/debuffs. That would help with Champion team selection – especially for early/mid-game players.
even if i choose simple things it doesn’t work i want my champion on speed 250, for example, but no results although i have honor champs over 270 to 323
I had that issue to start, I noticed I wasn’t getting results because I forgot to include equipped gear. If I don’t get any results after that, it’s because I lack the gear to reach my desired stats
One of the “hidden” features of this tool is the ability to search for champions across your inventory/vault. Curious if you already have a metalshaper? Just search and the tool will tell you, along with their stats! No more paging through your endless vault of champs.
Maybe a minor algorithm issue.
My Arbiter has 299 speed, NO lore of steel,
-When I optimse for importence +16 speed, everything else +1 or even NI, the best builds I get is 297 spd
-When I select Accuracy IMP to +2, 300spd is coming up but gets replaced with 297spd gear until search is finished.
-I only get 300 spd stats when I select 200 acc softcap and importance of Accuracy to +2
-Maybe set it to ignore all other stats if one stat is +16, and the others set to NI
this is realy minor but maybe you want it fixed.
Also maybe you want some calculations to be made user side ? If you make this tool free to use you might have realy high server load/cost ? i’m no IT just some thoughts.
Otherwise awesome tool, thank you for your great work :)
thanks for the feedback man!
Norton says the file is Unsafe & deletes it. How can i get around this ?
put that file in the accepted exceptions list
I would have loved being involved in the beta, but I’m playing on mac. Will the tool be useable on mac soon?
Sorry I found the answer on the FAQ.
Keeps telling me that a Premium Membership is required (which I have). How long is the turn-around time registering to being able to access it? I have logged out and back in, already.
try using your username as your email
After regearing a champion, the ‘refresh’ doesn’t seem to pick up newly equipped pieces until you re-upload to the website from the downloadable application
When going for lower values (for example low def), putting a high prio on that stat doesn’t seem to work and results in no combinations found.
Putting that stat on low prio seems to fix it.
Other than these 2 minor issues, very nice tool, has already helped me on my CB team!
When you click the Optimize button to “Start Optimizing”, you then select the “Search Limiter” scroll. This scroll is very sensitive and hard to adjust. In my case, if I go to 10, it says it will take 2 hours but trying to get something between 0 to 9 is very difficult. I can select 6 but it takes several tries to scroll finitely enough to get it! Would help to add +/- button or field box to enter in a value.
1st: congrats! great tool, the perspectives are great!
2nd: suggestions:
Setup a cleaning tool to help us clean gear that has too much flat stats for example, so we dont even have to attempt to roll on them. So not only the hero will be equipped with the optimized gear, but also gear may be sold (if it can be possibly done with your tool).
or it cant do it, at least list us all those that you suggest us to sell so we only focus our silver in good gear for the long run.
do you guys have an eta or time frame of when the optimizer tool will be available on Mac? thanks for all the work you all have put in.
Hey! Love it so far. Tweaked my Sepulcher to a point I’m happy now. Having trouble with attack heroes though. Just tried to optimize my Royal Guard and nothing comes up. I even tried just putting Crit Chance as 100% minimum with no cap and still no builds found. I know I have bulk great attack based pieces so I’m confused as to why it doesn’t show anything. Also I tried to speed boost my Arbiter and it still can’t seem to find anything close to what speed I have on her now. Is there an option for it to not choose sets over stats? everything I try somehow only uses sets when I’m happy to have broken sets. Cheers
Love the tool but it appears my previous comment was ignored so I’ll post again because it’s important.
When trying to build a champ in say “savage” to take advantage of the set bonus the tool will fit your champion in 6 pieces of savage. This is suboptimal, The tool can’t for instance improve on or even replicate my current builds as a result.
You really need the ability to select a set and tell the tool how many pieces of said set you want it to use.
Comment was probably ignored since HH already mentioned this as an upcoming improvement in his video about the tool.
i have a question…everything goes fine (extraction etc..) but when i start to optimze i never get any results. The list is always empty????
generally means you are trying something impossible. there is a bug at the moment if you do 100 crit rate and soft cap 100. Need to select 99 and soft cap 104ish
i only wanted 40.000 hp as minimum….so i hope nothing impossible :-))))
i will try later again.
Great Toll guys! Works fine now
First and foremost I love the Optimizer and will use it extensively. especially once the option to exclude certain characters and their gear is live. I do have a few suggestions that hopefully have not all been suggested and I feel will significant enhance the Optimizer. I understand some of these may be a “Dream request” and may take time or never happen.
1. Typeable text box with Slide bars (To the right for example).
Some of the slide bars (search limiter in the Optimizer tab for example) is very difficult get where you want it. A text box to the side will ease that pain. The default option without touching the slider of 5 is nice.
2. The ability to sort the Column headers in the Optimized results.
There have been several times where I get my results and the top few results are not great at all due to dropping Atk by 400 just to raise CritDmg by 5 because the priority is 1 higher. The ability to sort the results by Highest Atk, or CrtDmg, Spd, etc would help a lot
3. Presets auto adjust importance sliders
Understandably this suggestions may do more harm than good since not all healers heal the same way. If it is implemented being able to see the preset importance recommendations under the Stats tab would be a good baseline and help. i.e adjust the sliders for key stats by default once a preset is selected. Spd = 16 importance, Atk = 1 importance.
4. Toggle to exclude/include Vaulted Champs and/or gear
This would be a great option under the Filter Tab
5. Toggle to exclude/include auto leveled gear
The Filter Tab would have a check box to have the Optimizer will not assume the gear will be leveled to 16 and reflect stats as is. It’s nice to see the peek stats capabilities, but sometimes I don’t have the silver to level the gear that was recommended by the optimizer and that could make certain characters fail their expected role. Especially if it’s a critical stat like Crit% or CritDmg on gloves or Spd on boots.
Any chance you can add a Paypal Guest Checkout option without reoccurring payment? Stopping reoccurring payments using guest checkout pretty much takes an act of god. Thank you.
If you read bellow our subscriptions there is another option
Also please keep in mind you are not “buying” the tool we are giving beta access to people who choose to support the development of the website – you can always wait until the tool is done if you don’t want/cant support the project.
The filter for Role on the Heroes page is incorrect. Attack is labeled as Magic. Thanks and keep up the great work!
Just noticed that rarity has the same issue. Just a carryover from affinity obviously. Thanks again!
Thank you Phixion. Yes, I am aware the cost is for the membership and not the tool. That was my plan if the was no other option, wait until it comes out of beta, then donate independent of the membership.
Now going to the donation page, there’s no option to checkout as guest. I suppose I’ll wait until the other payment options are implemented. I truly wish to help defray the costs in hh.com and certainly know you all have a ton of other stuff you’re working on right now.
Awesome tool, just added 30 speed to my arbiter :D
However, I went to re-upload the gear and I’m no longer able to use the website side of the tool. Any ideas?
Make sure your details are right – if you could get in before there is no reason you cant get in now. Could try changing your password here: https://hellhades.com/my-account/?ihc_ap_menu=profile I know a few people have had an issue but its not with the site or login anymore from what we can see.
Same issue. Used the tool to re-gear my Coldheart, and used the extractor application to re-upload champions and gear so that the wed-side tool can see the re-geared Coldheart. Now, I see the first webpage, with only “Refresh” and “Logout” options. Refresh doesn’t seem to do anything. Logout works, and makes me re-enter username and password to log back in. But, that just takes me to the same first webpage. Uploading to website from extractor tool does nothing.
seems a bug sometimes that you have to close raid and the tool, reopen and it works
need a short video for Tech Noobs , showing how to Install App permanently and bypass System security .ie. Norton. Currently Norton deletes file as soon as you try to install. By the way from what I see on videos the App is AWESOME
Optimizer is great. Anything i would like to see has already been discussed in the above comments. Looking forward to the next build!! Keep up the good work!
Love the tool. Tip for everyone, maybe a useful tooltip to add to the interface – when going for speed tune builds, set a range for speed with the max at your required speed and minimum at like, minus 7-10. If you aren’t rocking a full, leveled armory then the tool could be perfect and still not get you to the perfect speed, but the range might and you can bridge the gap up with glyphs.
On that note, I thought I had a pretty good armory – turns out I actually already found the TWO builds possible from all my gear that can use crit damage gauntlets and still have 100% crit rate. I found this out after trying for an hour to get a build back at over 250% crit damage and the tool only returning the option to clear a blank sheet of results. Admins – recommend that if the stats requested aren’t achievable with the gear on the account, maybe prompt the user to change parameters, or show the one result that is closest.
Great tool, looks like i have months more grinding for gear ahead of me!
The last suggestion is great. Instead of returning “no sets available” have it return the closest one or two so you can see what your lacking and can adjust your search accordingly.
Worked great for some time. Now the Optimizer page is blank. Only refresh logout is visible
close completely and Riad then reload both – try that
I have logged out of Site, Game, Plarium, restarted computer…..still no “W” for me.
deleted extractor and reinstalled. Works
Does this work on Mac? I cant seem to open the application.
not yet, in plans
I am fairly new to the game but I know I can say this tool you made it amazing! I subscribed and downloaded it immediately and have been playing around since.
Raid has been updated and needs a newer version of RaidExtractor :-)
Yep, was just looking for the first comment about it.
just joined today, had a plarium raid update the optimiser needs an update to work so now i wait lol.. looking forward to my first chance to use it going to be game changing !
should be fine to download
I cannot get this to work on my computer – both Windows and norton remove the file before I can do anything with it….
you need to put as an exception in Norton
Does someone had the same issue that suddenly only the refresh and logout button is visible? The Hero button is gone. Restarted the pc and used another browser did not help :-)
ok, after the third re-installation it worked. What a great tool guys!
HH and team…this is some wicked work. Kudos first off. Just joined as an uncommon today. They say start out small. I understand every bit helps and I feel like this website is the most informative that I’ve ever found. On top of that this freaking optimizer. Unreal! Ill be making a couple donations here and there to support this endeavor. So…after all the smoke is gone…I am having my first issue after several successes. Haven’t seen anyone have this and cant find it in the known bugs so…Trying to optimize my FB. She updates in the optimizer but not carrying over to game. What am I screwing up? Thanks for everything you all are doing. And what a support team. Spread the word everyone. They need cash flow.
[0109/045602.224:ERROR:directory_reader_win.cc(43)] FindFirstFile: The system cannot find the path specified. (0x3)
this help any?
Hey Jack, could you open a ticket through our live chat in the bottom left :) happy to help – just easier through that than in comments
It won’t let me use the tool. It’s saying I need to be a member but I am an uncommon member already.
I responded to you in chat
Can the tool work on phones?
no the coding on phones is totally different
Damn, so I’ll just need to work out my brain than.
Or win an account takeover…
I think a great preset or something like that would be an option for finding “Strictly better” equipment. So if your current stats were
40,000
2,500
4,200
205
93
171
80
207
If there was a build out there that just had all positive or neutral enhancements to your current stats I think that would be super helpful. I tried setting the min value to the current value for all stats and then prioritizing one item or all items equally and it doesn’t seem to produce any useful results. Even if I do something like take off the boots, set all the stats to min of current stat, and then only prioritize speed with a soft cap of +35 of current the tool gives back an incoherent result.
Anyways, something to think about. All of the stuff that works has been a huge help already, so thanks a million!
please can you do on the site day and night mode.
Bug/lack of feature report: When gearing 5* and under champs, even with the “Hero to Maximum Level” toggle on, optimizer does not assign a Banner.
This is absolutely amazing, thank you! I now realize I need a lot more useful gear than I thought I needed!
One thing, not sure if it’s a bug or PEBKAC, but didn’t see this in the known bugs – I’m testing for UNM, gearing one champ at a time, equipped them & locked. Note, I did not equip in-game, just in the tool.
As I got to the last 2 champs, I saw it using the same (currently unequipped) gear as previously geared (e.g., even though I equipped the acc chest on FB and locked her, it gave me that for BEK option).
The tool doesn’t auto update your account I think. You need to click the Refresh at top right to sync?
keeps telling me that it needs to be updated but there is no update
the update is on the home page for the optimiser
Will you make it work on android or ios,sorry if the question was asked again?
I’m afraid it is impossible at the moment to make it work on mobile. The issue is the way Plarium play works allows us to read the gear with the tool – this is not possible on mobiles.
Thx.thats bad for me,can you recomand something similar on mobile?
First off – great tool! Thank you so much for it!
Not sure if it was mentioned somewhere and I missed it (sorry if that is the case), but the tool is showing me different stats than I have on my champs. For example: Elhain in-game Spd 168, tool showing 178. Miscreated in-game HP 46156, tool showing 48654 etc. Bug or am I missing something?
There is a toggle to assume gear is rolled to 16 or not. I suspect this is the issue. In game your items are not 16 but in the tool its assuming that’s what you are going to do
Got it. Thanks a bunch and keep up the good work!